Age requirements and identity verification
Playing at Friday casino is permitted only for adults. The minimum age is 18 years or the higher age limit under your country's laws. When registering, each player confirms they are of legal gambling age.
Casino Friday may request identity verification (KYC) at any time, particularly before your first withdrawal or when deposits and withdrawals exceed £2,000 cumulatively. Verification requires a passport, national ID card, driving licence, and proof of address. Documentation must be submitted within four weeks, otherwise your account will be permanently closed and winnings forfeited.
Setting play limits
Limits also apply to other sites operated under the same licence.
- Deposit limit: control how much you deposit within a set time period
- Bet limit: set a maximum stake per game
- Loss limit: set a monthly maximum loss
- Self-exclusion: pause access to your account temporarily or permanently
- Changing limits: stricter limits take effect immediately, relaxed limits after a 48-hour consideration period
- 24 hours' consideration period; Friday may refuse to lift permanent exclusion
Filtering systems and support tools
For extra protection, you can use web filtering software that restricts access to gambling sites. The following applications are available:
- Net Nanny
- ContentWatch
- CyberSitter
- BetFilter
- Gamblock
Help and support
If you have concerns about your play or need help, Friday support is here to help. You can reach support by email at [email protected] or via live chat at the casino.
You can also contact independent responsible gaming organisations:
- 15410.ee – Estonian gambling problem counselling service
- BeGambleAware – International resource for gambling-related concerns
Self-exclusion
When you activate self-exclusion, Friday prevents access to your account for the period you set. This ban is binding and an eligible player cannot make exceptions for an account under self-exclusion.
- Temporary self-exclusion: you can request its removal after 24 hours' consideration period
- Permanent self-exclusion: Friday may refuse to lift it
- The ban applies to all sites operated under the same licence
Inactive account management
If your account has been inactive for 12 months, Friday may charge an administration fee of up to 10 euros per month. You will be notified of this 30 days in advance. You can prevent charges by keeping your account active through regular play or by setting self-exclusion.
FAQ
What are the age verification requirements?
You must be at least 18 years old or the legal age of majority in your country of residence, minimum 21 years. Age is verified during registration, and Friday may request proof later.
Can my deposit limit automatically close my account?
Deposit limits do not automatically close your account. They only restrict deposits. If you want to close your account entirely, you can activate self-exclusion.
How long is self-exclusion in force?
A temporary self-exclusion remains in place for the period you set, after which you can request removal. Following a 24-hour cooling-off period, the exclusion will be lifted. A permanent self-exclusion is final, and Casino Friday may decline to reverse it.
Who do I contact if I have concerns about play?
You can contact Friday support by email at [email protected] or via live chat. Additionally, 15410.ee and BeGambleAware provide independent assistance.
What is the inactive account management fee?
If your account has been inactive for 12 months, Friday may charge up to 10 euros per month as an administration fee. You will be notified of this 30 days in advance.
