Secure login
Always use the official Friday website when logging in. Check the URL in the address bar and make sure it starts with HTTPS, which indicates an encrypted connection. The casino uses 128-bit SSL encryption to protect your data.
Create a strong password that includes lower and upper case letters, numbers and special characters. Do not use personal information such as date of birth or name. Change your password regularly and do not share it with others.
Always log in on your own device and from a trusted network. Avoid public WiFi networks when logging in or making payments. When you're done, log out immediately, especially if you're using a shared device.
Password reset
If you forgot your password, select the I forgot my password link on the login page. Enter the email address registered to your account. Friday will send you an email with password recovery instructions.
- Go to the Friday website and select Log in
- Select the Forgot my password link below the login form
- Enter the email address associated with your account
- Check your email (including spam folder) and click the recovery link
- Follow the instructions in the email to create a new password
- Log in to your account with your new password
Account recovery and lockout
Friday offers voluntary gaming restrictions on a short-term basis. If you want to close your account for a set period, contact customer support. When the cooling-off period (usually 24 hours for short-term restrictions) has elapsed, you can decide whether to continue playing or take more time to reconsider.
You may want to close your account permanently if you want to stop playing altogether. This is non-reversible or requires significant time and process consideration. Contact Friday customer support for more information.
Mobile access
Friday is available via web browser on your mobile devices. Log in with the same username and password as you do on desktop. The site adapts to your mobile device screen size.
Security and privacy
Friday stores account information encrypted on secure servers. The operator is licensed by Estonia's Tax and Customs Board and complies with data protection regulations. Never transfer your identification details or password to others, even if they claim to represent Friday.
FAQ
What do I do if I don't receive the password reset email?
First check your spam folder and other folders. Make sure you're using the correct email address registered to your account. Wait a few minutes and try again. If you still don't receive the email, contact Friday customer support by email at [email protected].
Can someone use my account if they know my username?
Not without your password. Your password is the key to your account. Keep it secret and don't share it with anyone, even if they claim to represent Friday or its customer support. Friday never asks you to send your password by email or in support chat.
What does HTTPS and SSL encryption mean?
HTTPS and SSL encryption mean your data travels encrypted between your device and the Friday server. Anyone on the internet cannot see or read it. Look for the padlock in your browser's address bar, which indicates a secure connection.
Can my account be closed due to misuse?
Friday may close an account if it suspects rule violations, such as opening multiple accounts to claim bonuses, using stolen cards or engaging in fraudulent activity. The company is entitled to void winnings or confiscate funds in cases of suspected fraud.
What happens if my account goes unused for a long time?
After 12 months of inactivity, Friday may begin charging administration fees, up to 10 euros per month. The company will notify you 30 days in advance. Log in to your account regularly and use it actively to avoid these charges.
